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MTN Business partners 4Sight Microsystems to outdoor directory service for customers
Accra, Ghana - January 26, 2012:– MTN Ghana has introduced a new service which affords subscribers unlimited access to the contacts of vital institutions and businesses in the country.The service, MTN 1188 Directory Service, the latest in the portfolio of services offered on the MTN Business platform is in partnership with 4Sight Microsystems and allows MTN subscribers the convenience of accessing phone numbers of local businesses from their mobile phones on the go.
Subscribers just dial 1188 to access the MTN Directory Service, which gives them access to contact numbers of such vital institutions in the country as hotels, schools, hospitals and many more. A live agent searches for the business or institution whose number is desired and an automated system subsequently reads out the number to subscribers. The number is also sent via SMS directly to subscribers’ phone and so allows subscribers to store them for future use.
The General Manager of MTN Business, Mr. Eric Nsarkoh, who launched the service, indicated that MTN recognizes the importance of making information available to its subscribers without limitation to their location.
“This service aims at relieving customers of the stress they go through when desperately in need of a contact number to an organization/business whiles on the go. It also is more efficient for people without direct access to the internet to call for quick results to their search,” he said.
He added that MTN is always proud to identify with innovative firms within the ICT sector such as 4Sight Microsystems and therefore would always ensure they promote such relevant and useful products on their network.
The CEO of 4Sight Microsystems, Mr. Kwame Kyiamah, emphasized the need for such services in the country that make a positive impact on the daily lives of Ghanaians.
“We believe this is the beginning of a great partnership with MTN, which will greatly benefit subscribers. As a company, 4Sight Microsystems reaffirms its commitment to work with MTN to ensure a world class user experience for subscribers. ”
With over 30,000 businesses listed in it, the directory represents a rich repository of local businesses, and is constantly updated to ensure the highest level of integrity. The listings have also been categorized by industry, location and other keywords such as pizza, savings, banking etc. That way even if a subscriber is unsure what specific pizza restaurant they are looking for, they can just ask the agent to search for the keyword pizza, which results in a list of suggested pizza restaurants from which one can be select for the subscriber.
In the event that a requested business contact is not found, a refund will be issued to the subscriber within 48 hours. The directory will also be updated with the new business contact within the same time period.
The service is available 24/7 so subscribers just dial 1188 anytime, anywhere within the country to request a number. Calls cost 47 Gp for the first minute and calls typically take less than a minute.
Business owners who wish to register their businesses in the directory can do so for free on the website www.mtn1188.com or call 1188 to have and agent register your business. Businesses already listed in the directory can also update their information if necessary.
For further information contact us